Privacy policy

Effective Date: November 7, 2026
Website: https://www.formtidylab.website/
Business Name: NG, LLC

At Form Tidy Lab, we understand that trust is an important part of shopping online. When you purchase outdoor products, arrange a delivery, or contact our customer service team, you may share information that helps us complete your order and provide assistance. We take the responsibility of handling that information seriously.

This Privacy Policy explains what personal information we may collect, how we use and disclose it, how it is protected, and what choices may be available to you when you visit our website or interact with our store.

Our products include canvas camping tarps, cotton camping blankets, and canvas hammocks. The information described below may be used to support product purchases, delivery arrangements, customer service, website operation, and business administration.

1. Business Responsible for Personal Information

The website is operated by:

NG, LLC
Attn: Rafie Aznan
8005 NW 90 STREET
MEDLEY, FL 33166
United States
Email: [email protected]
Website: https://www.formtidylab.website/

In this Policy, “Form Tidy Lab,” “we,” “us,” and “our” refer to NG, LLC in connection with the operation of this website.

2. Information We May Collect

The information we collect depends on how you use the website and which services or features you choose to access.

A. Information You Provide Directly

When you place an order, contact us, or request assistance, we may collect:

Full name.
Billing address.
Shipping address.
Email address.
Telephone number, if provided.
Products purchased and order quantities.
Order history and transaction-related details.
Return, refund, exchange, and delivery information.
Messages, questions, and other information you voluntarily provide.

For example, when you order a canvas camping tarp or hammock, we need your delivery details to arrange shipment to the correct destination. If you report a damaged cotton camping blanket, we may use the information and photographs you provide to investigate the concern.

B. Payment Information

Payments may be processed by third-party payment providers. Those providers may collect payment card details, billing information, transaction identifiers, and other information necessary to authorize and complete a purchase.

We may receive limited payment-related information, such as transaction confirmation, payment status, payment method type, or partial account details.

Where payment processing is handled by an external provider, we do not intend to store complete payment card numbers or card security codes on our own systems.

C. Automatically Collected Technical Information

When you browse the website, certain information may be collected automatically, including:

IP address.
Browser type and version.
Device type and operating system.
Pages visited and links selected.
Date, time, and duration of website visits.
Referring website or traffic source.
General interaction and diagnostic information.

This information may help us understand how visitors use the website, identify technical problems, improve navigation, and maintain website security.

D. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies to support website functionality and understand visitor activity.

Depending on the tools enabled, these technologies may include:

Essential cookies: Support core website functions, including shopping carts, checkout, and security.
Preference cookies: Remember selected settings or preferences.
Analytics cookies: Help us understand website traffic and general visitor interactions.
Advertising cookies: May support advertising measurement or relevant promotions where advertising tools are enabled.

You can manage certain cookies through your browser settings. Blocking essential cookies may affect shopping-cart, checkout, or other website functions. Where applicable law requires consent before optional cookies are used, those technologies should remain disabled until the required consent is obtained.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

Confirming and processing purchases.
Verifying payment status.
Preparing and shipping camping tarps, cotton camping blankets, hammocks, and other listed products.
Sending order confirmations and shipment updates.
Handling returns, refunds, exchanges, and cancellations.

Customer Support

Responding to questions about product descriptions, materials, and general features.
Helping customers with order and delivery concerns.
Investigating damaged, missing, or incorrect products.
Maintaining records of customer service communications.

Website Operation and Improvement

Maintaining website functionality.
Troubleshooting technical issues.
Understanding general visitor activity.
Improving product descriptions, page navigation, and checkout usability.

Security and Fraud Prevention

Detecting suspicious transactions or unauthorized activity.
Protecting customer information and business systems.
Preventing misuse of the website.
Maintaining appropriate transaction and security records.

Marketing and Communications

Sending promotional messages where permitted and, when required, with your consent.
Measuring the effectiveness of promotional communications.
Sharing product news, store updates, or offers that may be relevant to customers.

You may opt out of promotional emails by using the unsubscribe link in the message or contacting us. Transactional communications, such as order confirmations and important service notices, may still be sent when necessary.

4. How We May Share Information

We do not treat customer information as public information. We may share relevant information with third parties when reasonably necessary to operate our store, complete transactions, provide services, or meet legal obligations.

Payment Providers: Payment-related information may be processed by third-party payment services to authorize and complete transactions.

Shipping and Delivery Providers: We may provide a customer's name, delivery address, contact details, and shipment information to carriers or fulfillment partners so that purchased products can be delivered.

Website and Technology Providers: We may use hosting companies, website platforms, analytics providers, security services, and technical support providers.

Customer Support and Communications Providers: We may use service providers to help manage customer inquiries, email communications, and order-related notifications.

Professional Advisers: Information may be shared with legal, accounting, insurance, or other professional advisers where reasonably necessary.

Legal and Safety Requirements: We may disclose information when required by law, valid legal process, or government request, or when reasonably necessary to protect the rights, safety, property, or security of customers, the business, or others.

Business Transfers: If our business undergoes a merger, restructuring, financing, sale, or transfer of assets, relevant information may be transferred as part of that transaction, subject to applicable law.

We do not state that we sell personal information. If our actual data practices change in a way that constitutes a sale or sharing under an applicable privacy law, we will provide the disclosures and choices required by that law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy.

Different categories of information may be retained for different periods. For example:

Order and transaction records may be retained for accounting, customer service, and dispute resolution.
Customer communications may be retained while an issue remains active and for a reasonable period afterward.
Technical and security information may be retained for the time needed to investigate or prevent technical problems and misuse.

When information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems involved, safeguards may include access restrictions, secure service providers, account controls, and other protective procedures.

No online platform, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we work to use appropriate safeguards and respond responsibly to security concerns.

7. Florida Privacy and Data Breach Requirements

NG, LLC operates from Florida and seeks to handle personal information responsibly under applicable law.

Florida's Information Protection Act, Section 501.171, Florida Statutes, addresses the protection of certain personal information and notification obligations following qualifying security breaches. If a breach triggers a notification requirement applicable to our business, we will provide notice in accordance with the law.

Florida's Digital Bill of Rights, Sections 501.701–501.722, Florida Statutes, applies only to entities that satisfy its specific statutory applicability requirements. It does not automatically apply to every Florida business or online retailer. If it applies to our operations, we will provide the notices and consumer rights required by law.

Other federal and state privacy requirements may apply depending on the customer's location, the information involved, and the nature of the relevant data processing.

8. Your Privacy Choices and Requests

Depending on applicable law and the circumstances, you may be able to:

Request information about personal information we maintain about you.
Ask us to correct inaccurate information.
Request deletion of certain personal information.
Unsubscribe from promotional emails.
Manage certain cookies through your browser settings.
Exercise other privacy rights available under the laws applicable to you.

To submit a privacy request, email [email protected] with the subject line Privacy Request.

Please describe your request and provide enough information for us to identify the relevant customer record. We may need to verify your identity or authority before responding.

Some information may need to be retained for legal compliance, transaction records, fraud prevention, security, or the establishment or defense of legal claims.

9. Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us in a manner that violates applicable requirements, contact us at [email protected]. We will review the concern and take appropriate steps.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.

Those services operate independently and may have their own privacy policies, data practices, and security procedures. We do not control the privacy practices of third-party websites and encourage visitors to review the relevant notices before providing information to them.

11. Marketing Communications

If you choose to receive promotional communications, we may use your email address to send product news, store announcements, or promotional offers.

You may unsubscribe at any time through the link included in the email or by contacting us directly. Opting out of promotional messages will not prevent us from sending necessary transactional or service-related communications.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, data practices, or legal obligations.

The latest version will be posted on this page with an updated effective date. If a material change requires additional notice under applicable law, we will provide that notice through an appropriate channel.

13. Contact Information

For privacy questions, data requests, or concerns about how personal information is handled, contact: